



“Prosper has redefined how our call center runs — simplifying intricate processes, shortening patient wait times and boosting efficiency, all the while sounding very human. They've automated 50% of our scheduling calls."
Nathan Woelfel, COO at Synergy Healthcare Associates
Scheduling
Third-trimester patients need weekly touchpoints. When the front desk falls behind, visits slip — and patients don't always reschedule on their own.
Benefits Verification
Maternity benefits are complex. When eligibility isn't confirmed before the visit, patients get surprise bills and staff spend days in damage control.
Patient Billing
Deductibles reset. Global fee windows close. Postpartum billing is time-sensitive, and patients are the hardest to reach.
One platform replacing three vendors: scheduling, benefits verification, and patient billing, fully automated.
Books, reschedules, and cancels across all providers and locations, 24/7
Collects new patient registration and insurance information
without a callback
Recovers cancellations with same-day backfill, books waitlist patients automatically, and maximizes provider utilization without staff intervention
Eligibility verified via API before the patient hangs up
For the 20% APIs can't resolve, Prosper AI dials the insurer, waits on hold, and gets the answer
Coverage confirmed and EHR updated without a staff member touching it
Handles balance and statement questions on the call, before confusion becomes a complaint or a write-off
Takes payment via phone, SMS, or email — PCI-compliant, no manual follow-up required
Payments posted and patient records updated automatically. Nothing falls through the cracks.
Northeast OB/GYN was handling thousands of calls a week. Their front desk couldn't keep up — and patients were feeling it.
Calls resolved end-to-end
Reduction in call abandonment
Reduction in operational costs
Appointment
volume

COO at Synergy Healthcare Associates
20-minute demo. Live call included. Go live in 3 weeks.
Works with ModMed, athenahealth, and 80+ EHRs.
From setup to compliance to ROI — here are the top questions we get from teams exploring AI voice agents.
Prosper AI agents handle everything from scheduling and benefit checks to prior authorization, claims status, billing, refill reminders, and patient intake — all by phone — 24/7.
You can be live in as little as 1–2 days using our spreadsheets or SFTP upload process, or weeks with full API/EHR integration, whichever fits your timeline and needs.
Straightforward pricing based on the usage of the Prosper platform. We also offer custom pricing for high-volume customers and partnerships.
ProsperAI works with 80+ EHRs (e.g., Epic, athena, eCW), clearinghouses, CRMs, and practice management systems via API, SFTP, or file-based ingest.
Yes, built for healthcare. We’re HIPAA-compliant and audited annually to SOC 2 Type II standards. Data is encrypted in transit and at rest. On-prem options are available.
Any ambiguous or failed call is flagged and routed to your staff with a full transcript and confidence score for easy follow-up.
Absolutely. Many customers deploy AI agents for off-hours, overflow, or specific workflows, while keeping real staff on for exceptions or complex calls.
We provide dedicated onboarding, 24/7 monitoring, a customer success manager, and optional SLA-backed support packages for enterprise clients.
Prosper AI works both sides of every visit, patients and payers, so practices can fill their schedules with revenue you can count on.
Prosper AI works both sides of every visit, patients and payers, so practices can fill their schedules with revenue you can count on.