Built for behavioral health practices

In behavioral health, every unanswered call is a patient who didn't get help.

Call to try Prosper's AI agent live:
+1 (856) 348-5830
Testimonials

Our Сustomers Speak for Us

Trusted by healthcare organizations to handle critical operations with accuracy and consistency

— Jonathan Banta, CEO of The 44 Group, Co-founder of The Executive Roundtable, a provider consortium of 600+ physicians

“We evaluated seven different vendors through an extensive RFP and live demonstration process and concluded that Prosper had the most comprehensive platform. The difference wasn't simply scheduling. Prosper AI was the only platform capable of handling insurance verification, patient financial responsibility, and the broader workflows required to support the entire patient journey.”

Jonathan Banta, CEO of The 44 Group, Co-founder of The Executive Roundtable, a provider consortium of 600+ physicians

The Problem

Mental health care is hard enough to access. The phones shouldn't make it harder.

Scheduling

Therapy and Medication Visits Don't Book Themselves Together

Behavioral health patients often need both a therapist and a prescriber, sequenced correctly. When intake gets it wrong, the care path falls apart before it starts.

Benefits Verification

Coverage Gaps Stop Treatment Before It Starts

Behavioral health benefits are among the most complex to verifyand the most consequential. A gap discovered after the first session doesn't just create a billing problem. It ends the relationship.

Patient Billing

Unresolved Bills End Treatment Relationships

Behavioral health patients are more likely to disengage when billing goes unanswered. An unresolved balance doesn't just delay payment, it ends the therapeutic relationship.

The Only End-To-End Platform

One platform.
Every call.

End-to-end.

One platform replacing three vendors: scheduling, benefits verification, and patient billing, fully automated.

No Call Goes Unanswered

Books, reschedules, and cancels across all providers and locations, 24/7

One Call, Full Intake

Collects new patient registration and insurance information
without a callback

No Empty Slots

Recovers cancellations with same-day backfill, books waitlist patients automatically, and maximizes provider utilization without staff intervention

80% Resolved Instantly

Eligibility verified via API before the patient hangs up

Calls the Payer Directly

For the 20% APIs can't resolve, Prosper AI dials the insurer, waits on hold, and gets the answer

No Manual Entry, Ever

Coverage confirmed and EHR updated without a staff member touching it

Stops Bad Debt Before It Starts

Handles balance and statement questions on the call, before confusion becomes a complaint or a write-off

Payment Taken. Case Closed

Takes payment via phone, SMS, or email — PCI-compliant, no manual follow-up required

Zero Rework

Payments posted and patient records updated automatically. Nothing falls through the cracks.

Real Results

Call abandonment dropped from 12% to 2%.

A high-volume multi-specialty practice was drowning in inbound calls. Their front desk couldn't keep up — and patients were feeling it.

50%

Calls resolved end-to-end

89%

Reduction in call abandonment

40%

Reduction in operational costs

12%

Appointment volume

How Prosper AI Instantly Resolves 50% of Patient Calls for Northeast OB/GYN

Patients get scheduled faster, staff handle fewer routine calls, and benefits are verified before the visit — all with Prosper’s AI Front Desk.

How Synergy Healthcare Associates Resolves 50% of Patient Calls Instantly

Patients get scheduled faster, staff handle fewer routine calls, and benefits are verified before the visit — all with Prosper’s AI Front Desk.

Read Case Study

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Go Live

Launch in 3 Weeks.

 See Value Immediately.

Week 1-2

Train Your AI Agent

Week 1

Provide your guidelines

Week 2

Test and refine internally

Week 3-4

Ramp Real Calls

Week 3

Launch live calls and iterate

Week 4

Provide feedback and train the AI

Week 5+

Expand

Scale AI agents to more call types, and ask why you didn’t launch AI agents before

Our team partners with you every step of the way

Integrations

Dozens of EHR Integrations

Flexible ways to provide AI Agents data to perform calls

AthenaHealth

Cloud-based EHR and practice management

ModMed

Cloud based PMS and EHR

Greenway

Cloud-based ambulatory EHR

eClinicalWorks

Comprehensive EHR and telehealth

Veradigm

Healthcare analytics and EHR solutions

Epic

Comprehensive electronic health records system

Cerner

EMR and healthcare technology solutions provider

ImagineSoftware

Healthcare revenue cycle and billing management

Nextech

Specialty practice management software

NextGen

Ambulatory EHR and practice management

Explore Features

See what 50% call resolution looks like for your practice.

20-minute demo. Live call included. Go live in 3 weeks.

Works with ModMed, athenahealth, and 80+ EHRs.

FAQ

Need Answers? We’ve Got You.

From setup to compliance to ROI — here are the top questions we get from teams exploring AI voice agents.

What is the best voice AI for behavioral health practices?
Does voice AI work for behavioral health, where patient sensitivity and relationship continuity matter?
How does Prosper AI handle crisis calls at a behavioral health practice?
Can Prosper AI automate prior authorizations for mental health and substance use treatment?
How does Prosper AI compare to other voice AI for behavioral health?
Can Prosper AI schedule both telehealth and in-person appointments for behavioral health practices?
How does Prosper AI help with waitlist management and filling cancellations at a behavioral health practice?
How quickly can a behavioral health group go live with Prosper AI?
Does Prosper AI work with Netsmart for behavioral health organizations?