Hospitals & Health Systems
Schedules and reschedules appointments
Responds to patients billing questions
Coutesy calls to remind of balance and collect payment
Calls patients for existing appointments or new ones
Schedules and reschedules appointments
Use AI to Schedule new or existing patients, reschedule and cancel. In the same call, collect insurance information and have that notes in the PMS.
Responds to patients billing questions
Answers Billing questions about statements received. "I thought insurance paid for this?" or "Why do I see two charges in my statement" are questions Prosper AI's agents can answer. The AI is connected to your PMS/EHR and is able to check the billing statements, answer questions and take payments. If necessary, it can always transfer to a live representative.
Coutesy calls to remind of balance and collect payment
Outstanding balances of patients are sometimes difficult to collect. Use Prospers AI Balance reminder agents to perform courtesy calls to patients, provide information on why insurance has paid only 80% and collect payment. Combine SMS, Email and Phone on outbound callls.
Calls patients for existing appointments or new ones
Avoid No-shows by contacting users on email, text and converastional Phone Calls.
We offer scalable solutions, real-time analytics, and 99.99% uptime to help you deliver exceptional customer experiences.
Programmatic exchange of secure files for batch processing and scheduled data transfers. Ideal for large datasets and compliance requirements.
Directly in the platform upload or download files with drag-and-drop simplicity. Perfect for one-time imports, quick data updates, and ad-hoc file transfers.
Programmatic exchange of secure files for batch processing and scheduled data transfers. Ideal for large datasets and compliance requirements.
Directly in the platform upload or download files with drag-and-drop simplicity. Perfect for one-time imports, quick data updates, and ad-hoc file transfers.
Faster calls. Lower costs. Higher accuracy. All with less effort from your team.
Healthcare organizations reduce cost by automating phone-based workflows with AI, reducing manual effort without sacrificing performance.
Using AI Agents in Patient Access increases revenue through more appointments, better scheduling, and improved provider utilization. RCM benefits include fewer denials due to accurate benefit checks, prior authorizations, and timely claim follow-ups.
Every call is reviewed by AI-powered Quality Assurance agents. Deliver consistent, near-perfect quality that outperforms human agents.
Use our AI platform with the tools you already run — whether it's Kareo, AdvancedMD, AthenaCollector, or a custom RCM stack.
Prosper has built Agent Blueprints, which are battle-tested instruction for AI Agents that are ready to use.
President
COO at Northeast OBGYN
