Trusted by healthcare organizations to handle critical operations with accuracy and consistency
“We evaluated seven different vendors through an extensive RFP and live demonstration process and concluded that Prosper had the most comprehensive platform. The difference wasn't simply scheduling. Prosper AI was the only platform capable of handling insurance verification, patient financial responsibility, and the broader workflows required to support the entire patient journey.”
Jonathan Banta, CEO of The 44 Group, Co-founder of The Executive Roundtable, a provider consortium of 600+ physicians
Scheduling
A routing error in ENT doesn't just inconvenience the patient, it sends them to the wrong department, triggers a rescheduled appointment, and wastes time on both sides.
Benefits Verification
A hearing aid, an allergy test, and a sinus surgery are verified completely differently. An error at this step creates billing problems downstream and patients who feel blindsided.
Patient Billing
Patients who've been through an ENT procedure are often confused about what they owe and why. A billing question that goes unanswered after a procedure is a fast path to a dispute and a lost patient.
One platform replacing three vendors: scheduling, benefits verification, and patient billing, fully automated.
Books, reschedules, and cancels across all providers and locations, 24/7
Collects new patient registration and insurance information
without a callback
Recovers cancellations with same-day backfill, books waitlist patients automatically, and maximizes provider utilization without staff intervention
Eligibility verified via API before the patient hangs up
For the 20% APIs can't resolve, Prosper AI dials the insurer, waits on hold, and gets the answer
Coverage confirmed and EHR updated without a staff member touching it
Handles balance and statement questions on the call, before confusion becomes a complaint or a write-off
Takes payment via phone, SMS, or email — PCI-compliant, no manual follow-up required
Payments posted and patient records updated automatically. Nothing falls through the cracks.
A high-volume multi-specialty practice was drowning in inbound calls. Their front desk couldn't keep up — and patients were feeling it.
Calls resolved end-to-end
Reduction in call abandonment
Reduction in operational costs
Appointment volume
Patients get scheduled faster, staff handle fewer routine calls, and benefits are verified before the visit — all with Prosper’s AI Front Desk.
Patients get scheduled faster, staff handle fewer routine calls, and benefits are verified before the visit — all with Prosper’s AI Front Desk.
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Provide your guidelines
Test and refine internally
Launch live calls and iterate
Provide feedback and train the AI
Scale AI agents to more call types, and ask why you didn’t launch AI agents before
Flexible ways to provide AI Agents data to perform calls
Cloud-based EHR and practice management
Cloud based PMS and EHR
Cloud-based ambulatory EHR
Comprehensive EHR and telehealth
Healthcare analytics and EHR solutions
Comprehensive electronic health records system
EMR and healthcare technology solutions provider
Healthcare revenue cycle and billing management
Specialty practice management software
Ambulatory EHR and practice management
20-minute demo. Live call included. Go live in 3 weeks.
Works with ModMed, athenahealth, and 80+ EHRs.
From setup to compliance to ROI — here are the top questions we get from teams exploring AI voice agents.
