Trusted by healthcare organizations to handle critical operations with accuracy and consistency
“We evaluated seven different vendors through an extensive RFP and live demonstration process and concluded that Prosper had the most comprehensive platform. The difference wasn't simply scheduling. Prosper AI was the only platform capable of handling insurance verification, patient financial responsibility, and the broader workflows required to support the entire patient journey.”
Jonathan Banta, CEO of The 44 Group, Co-founder of The Executive Roundtable, a provider consortium of 600+ physicians
Scheduling
Consults, procedure rooms, prep instructions, and follow-ups have to be coordinated correctly. A missed step means a cancelled procedure, a rescheduled slot, and a patient who didn't get the care they needed on time.
Benefits Verification
Coverage for GI procedures varies by indication, plan, and how the visit is coded. A gap discovered after the procedure creates a bill the patient wasn't expecting — and a conversation no one wants to have.
Patient Billing
Colonoscopies and endoscopies are procedures patients approach with apprehension. A confusing bill afterward adds stress to an experience they were already dreading, and it delays payment.
One platform replacing three vendors: scheduling, benefits verification, and patient billing, fully automated.
Books, reschedules, and cancels across all providers and locations, 24/7
Collects new patient registration and insurance information
without a callback
Recovers cancellations with same-day backfill, books waitlist patients automatically, and maximizes provider utilization without staff intervention
Eligibility verified via API before the patient hangs up
For the 20% APIs can't resolve, Prosper AI dials the insurer, waits on hold, and gets the answer
Coverage confirmed and EHR updated without a staff member touching it
Handles balance and statement questions on the call, before confusion becomes a complaint or a write-off
Takes payment via phone, SMS, or email — PCI-compliant, no manual follow-up required
Payments posted and patient records updated automatically. Nothing falls through the cracks.
A high-volume multi-specialty practice was drowning in inbound calls. Their front desk couldn't keep up — and patients were feeling it.
Calls resolved end-to-end
Reduction in call abandonment
Reduction in operational costs
Appointment volume
Patients get scheduled faster, staff handle fewer routine calls, and benefits are verified before the visit — all with Prosper’s AI Front Desk.
Patients get scheduled faster, staff handle fewer routine calls, and benefits are verified before the visit — all with Prosper’s AI Front Desk.
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Provide your guidelines
Test and refine internally
Launch live calls and iterate
Provide feedback and train the AI
Scale AI agents to more call types, and ask why you didn’t launch AI agents before
Flexible ways to provide AI Agents data to perform calls
Cloud-based EHR and practice management
Cloud based PMS and EHR
Cloud-based ambulatory EHR
Comprehensive EHR and telehealth
Healthcare analytics and EHR solutions
Comprehensive electronic health records system
EMR and healthcare technology solutions provider
Healthcare revenue cycle and billing management
Specialty practice management software
Ambulatory EHR and practice management
20-minute demo. Live call included. Go live in 3 weeks.
Works with ModMed, athenahealth, and 80+ EHRs.
From setup to compliance to ROI — here are the top questions we get from teams exploring AI voice agents.
