150K Providers · 190M Patient Interactions · 1M Payer Calls

Prosper AI for eClinicalWorks

What Prosper AI can handle inside eClinicalWorks

Most AI phone tools stop at the calendar. They book the visit and leave your team to verify coverage, chase prior auths, work denials, and re-key everything by hand. Prosper AI handles the whole call and writes the outcome back to your EHR.

Scheduling

Books, reschedules and cancels across every provider and location in your EHR, by phone or SMS. Reengagement campaigns and no-show rebooking fill empty slots without staff outreach.

Benefits Verification

Calls the payer directly when electronic eligibility checks fall short — navigating IVR trees, waiting on hold, and speaking with a live rep if needed.

Prior Auth + Denials

Calls payers to start prior auths, check pending ones and find out why claims were denied. It gets the answer from a live rep and writes the auth number, status or denial reason to your EHR. Your team only steps in when a payer needs clinical detail.

Patient Billing

Answers your billing line and calls patients about outstanding balances. Each call ends in a resolution: payment now, a payment plan, a payment link, or a clean handoff to staff. Once a payment posts, the follow-up calls stop.

Impact

AI voice agents that drive real ROI

Faster calls. Lower costs. Higher accuracy. All with less effort from your team.

50%+

Cost Reduction

Automates phone-based workflows to slash manual effort and lower costs without sacrificing performance.

20%+

Revenue Increase

Drives more appointments, tighter scheduling, and better provider utilization. Reduces denials with accurate benefit checks, prior auths, and timely claim follow-ups.

99%+

QA Accuracy

Reviews every call, delivering near-perfect accuracy at scale, outperforming human agents.

Testimonials

Our customers speak for us

Trusted by healthcare organizations to handle critical operations with accuracy and consistency

Northeast Drywall Associates logo with stylized initials NDA above the company name.

“Prosper has redefined how our call center runs by simplifying intricate processes, shortening patient wait times and boosting efficiency, all the while sounding very human. They have automated 50% of our scheduling calls. The team’s ability to deliver at speed, and customize to our needs has been incredible."

Portrait of a man with a beard wearing a gray suit and red striped tie against a plain background.

Nathan Woelfel

COO at Northeast OBGYN

Firstsource company logo.

"We evaluated multiple voice AI platforms, and Prosper AI was by far the strongest. Their speed of execution and ability to support multiple agent types across payor and patient workflows helped drive a 60%+ boost in Medicaid enrollment for our health system partners."

Michael Patrick

VP of Healthcare Provider Solutions

“We evaluated seven different vendors through an extensive RFP and live demonstration process and concluded that Prosper had the most comprehensive platform. The difference wasn't simply scheduling. Prosper AI was the only platform capable of handling insurance verification, patient financial responsibility, and the broader workflows required to support the entire patient journey.”

Jonathan Banta

CEO of The 44 Group, Co-founder of The Executive Roundtable, a provider consortium of 600+ physicians

“Out of the gate, Prosper AI was handling more than 50% of our patient conversations end-to-end, including complex cases involving real-time benefits verification. Many organizations using other AI solutions remain stuck at 20–30% automation because those systems stop at scheduling.”

Noah England

COO of Piedmont Plastic Surgery & Dermatology

“We reviewed multiple AI platforms, and Prosper AI consistently delivered the strongest performance, now handling thousands of conversations per day across multiple clients on our platform. In repeated side-by-side evaluations, Prosper AI achieved the highest accuracy and completion rates.”

Sam Khashman

CEO of Imagine Software

Firstsource company logo.

"We’ve been impressed by how consistently Prosper’s AI Agents verify pharmacy and medical benefits for drugs. They navigate payor decision trees, speak with payors, and extract the information for us, all automatically with AI. Quality assurance is paramount for us, and Prosper’s accuracy has been outperforming humans in side-by-side reviews.”

Smiling middle-aged woman with short brown hair wearing a black blazer and earrings against a light background.

Michael Patrick

VP of Healthcare Provider Solutions

FAQ

Common questions from eClinicalWorks practices

Does Prosper AI integrate directly with eClinicalWorks?
Do we need to change our eClinicalWorks setup or workflows when using Prosper AI?
Which languages do Prosper AI's agents speak?
Is Prosper AI HIPAA compliant?
How long does it take to go live with Prosper AI?

See Prosper AI working inside eClinicalWorks

Hear how our agents handle a scheduling call, a benefits check, and a payer call — using your own workflows.