Most AI phone tools stop at the calendar. They book the visit and leave your team to verify coverage, chase prior auths, work denials, and re-key everything by hand. Prosper AI handles the whole call and writes the outcome back to your EHR.
Books, reschedules and cancels across every provider and location in your EHR, by phone or SMS. Reengagement campaigns and no-show rebooking fill empty slots without staff outreach.
Calls the payer directly when electronic eligibility checks fall short — navigating IVR trees, waiting on hold, and speaking with a live rep if needed.
Calls payers to start prior auths, check pending ones and find out why claims were denied. It gets the answer from a live rep and writes the auth number, status or denial reason to your EHR. Your team only steps in when a payer needs clinical detail.
Answers your billing line and calls patients about outstanding balances. Each call ends in a resolution: payment now, a payment plan, a payment link, or a clean handoff to staff. Once a payment posts, the follow-up calls stop.
Faster calls. Lower costs. Higher accuracy. All with less effort from your team.
Automates phone-based workflows to slash manual effort and lower costs without sacrificing performance.
Drives more appointments, tighter scheduling, and better provider utilization. Reduces denials with accurate benefit checks, prior auths, and timely claim follow-ups.
Reviews every call, delivering near-perfect accuracy at scale, outperforming human agents.
Trusted by healthcare organizations to handle critical operations with accuracy and consistency

VP of Healthcare Provider Solutions
Yes. Prosper reads from and writes to eClinicalWorks: appointments, eligibility results and call outcomes go into the same records your staff already use.
No. Prosper AI works inside your existing eClinicalWorks configuration. Your providers and front desk keep working as they do today.
Prosper's agents speak English, Spanish, Arabic, Mandarin, Polish and more. The agents handle topic changes mid-call without sending patients to a menu.
Yes. Prosper AI is HIPAA compliant and signs a Business Associate Agreement (BAA) with every practice. It's also SOC 2 Type II audited. All data moving between Prosper and eClinicalWorks is encrypted end to end, and the platform runs at 99.99% uptime.
Most customers go live in about 3 weeks. That time goes to building agents around your EHR templates, visit types and payer mix, working with a dedicated AI strategist. You pay $0 until it's working.
Hear how our agents handle a scheduling call, a benefits check, and a payer call — using your own workflows.