

Scheduling
Routine visits, surgical consults, and urgent calls all land on the same line. When patients can't get through, they don't always call back.
Benefits Verification
Routine foot care, wound care, and surgical procedures are all covered differently. A verification error creates a bill the patient wasn't expecting.
Patient Billing
Podiatry runs on repeat visits. A billing question that goes unanswered doesn't just delay payment, it gives a patient with an ongoing condition a reason not to return.
One platform replacing three vendors: scheduling, benefits verification, and patient billing, fully automated.
Books, reschedules, and cancels across all providers and locations, 24/7
Collects new patient registration and insurance information
without a callback
Recovers cancellations with same-day backfill, books waitlist patients automatically, and maximizes provider utilization without staff intervention
Eligibility verified via API before the patient hangs up
For the 20% APIs can't resolve, Prosper AI dials the insurer, waits on hold, and gets the answer
Coverage confirmed and EHR updated without a staff member touching it
Handles balance and statement questions on the call, before confusion becomes a complaint or a write-off
Takes payment via phone, SMS, or email — PCI-compliant, no manual follow-up required
Payments posted and patient records updated automatically. Nothing falls through the cracks.
Provide your guidelines
Test and refine internally
Launch live calls and iterate
Provide feedback and train the AI
Scale AI agents to more call types, and ask why you didn’t launch AI agents before
Prosper AI is built to work with your EHR, not around it
Cloud-based EHR and practice management
Cloud based PMS and EHR
Cloud-based ambulatory EHR
Comprehensive EHR and telehealth
Healthcare analytics and EHR solutions
Comprehensive electronic health records system
EMR and healthcare technology solutions provider
Healthcare revenue cycle and billing management
Specialty practice management software
Ambulatory EHR and practice management
20-minute demo. Live call included. Go live in 3 weeks.
Works with ModMed, athenahealth, and 80+ EHRs.
From setup to compliance to ROI — here are the top questions we get from teams exploring AI voice agents.
Prosper AI is an AI agent platform built for podiatry patient access and revenue cycle work, covering routine, diabetic, wound care, and surgical scheduling, benefits verification, and prior authorization. At Northern Illinois Foot & Ankle, AI resolves about 50% of patient calls end-to-end, and the practice avoids about $350K a year in call center and hiring costs, per Prosper AI's case study. Prosper AI works with EHRs such as ModMed, Nextech, athenahealth, and more.
Prosper AI applies the scheduling rules your practice sets, such as visit frequency, wound care cadences, and provider preferences, using data from your EHR. Wound care visits that need specific rooms or clinical staff go to the right scheduling queue. Staff no longer manage recall lists by hand.
Yes. Prosper AI covers calls 24/7, including nights and weekends, so patients can book, reschedule, cancel, and get answers to common questions instead of reaching voicemail. Calls that match your urgent-call rules route to on-call staff. Prosper AI's 2026 Growth Report found that 81% of after-hours calls go unanswered.
Prosper AI handles the routine call mix so patients connect without waiting on hold. At Northern Illinois Foot & Ankle, the call center went from 9 FTEs to 3, with the other staff moved to higher-value work, saving 728 to 1,144 FTE hours a year, per Prosper AI's case study.
Compare coverage across the whole patient access and revenue cycle workflow, not just scheduling. Ask each vendor whether its agent verifies benefits by API and by calling payers, handles prior authorization, supports diabetic and wound care scheduling rules, coordinates surgical pre-op, handles balances, and writes results back to your EHR. Ask to see customer results with the source stated. Prosper AI does all of these for podiatry practices.
Yes. Prosper AI calls payers directly, waits on hold, and records the authorization outcome in your EHR. Prior authorization takes physicians and staff an average of 13 hours a week, according to the AMA, and physicians complete about 40 requests a week.
Prosper AI runs outbound confirmation sequences by voice, SMS, and email, and when a patient cancels it contacts the waitlist to backfill the slot. Prosper AI's 2026 Growth Report found that 19% of provider schedules go unfilled.
Yes. Prosper AI books surgical consultations, sends the pre-op instructions your practice configures at confirmation, schedules required pre-op testing, and books post-op follow-ups.
Initial go-live takes approximately 3 weeks. Weeks 1 and 2 cover configuration for your visit types, scheduling rules, and escalation protocols, and week 3 starts live calls. Coverage then expands in phases as your team confirms performance, and reaching full coverage takes longer, typically 10 to 12 weeks. Prosper AI runs on top of your existing EHR.
Yes. Prosper AI integrates natively with ModMed and reads and writes appointment data, patient records, and prior authorization results in real time. Northern Illinois Foot & Ankle runs on ModMed. Prosper AI also integrates with Nextech, athenahealth, eClinicalWorks, and more.
Yes. Prosper AI is HIPAA compliant, SOC 2 Type 2, and signs BAAs.
Prosper AI supports dozens of languages, including Spanish, Arabic, and Mandarin.