Leading Healthcare Organizations Choose Prosper
Health Plans and BPOs

You are receiving AI Phone calls in your call centers on behalf of providers and want to bring that technology also to life. Prosper AI helps you develop and implement custom AI Voice Agents based on generative AI to increase containment well beyond the existing IVAs.

Use Cases

Meet Your AI Voice Agent Team

Payor Switchboard Routing

Greet Providers and Patients

Eva

Payor Claims Agent

Provide Claims Information

Mia

Payor Authorization Agent

Provide Authorization Information

Dan

Payor Benefits Agent

Provide Benefits information to providers and patients

Sam

Payor Switchboard Routing

Greet Providers and Patients

Eva
Description

AI Agents can connect to your systems and inform patients on prescription refills status, create new requests and remind patients of existing medications that have gone uncollected.

Impact
  • 60% of billing calls handle
  • Higher collections
  • 50% cheaper cost

Payor Claims Agent

Provide Claims Information

Mia
Description

Respond to claims inquire questions, and provide all necessary information with AI Agents that speak in a human-like way by connecting to your IT systems and replying to questions.

Impact
  • Increase containment to 50% of calls
  • Reduce operational cost by +40%

Payor Authorization Agent

Provide Authorization Information

Dan
Description

Automate Prior Authorization inquiries by using AI Voice Agents that are connected to your systems and can verify providers or patients and give information back in a human-like way.

Impact
  • Increase containment to 50% of calls
  • Reduce operational cost by +40%

Payor Benefits Agent

Provide Benefits information to providers and patients

Sam
Description

Leverage AI Voice Agents to provider Benefits information, including specific CPT information, in a converastional way.

Impact
  • Increase containment to 50% of calls
  • Reduce operational cost by +40%
Prepared for the Big

Ready for Enterprise

We offer scalable solutions, real-time analytics, and 99.99% uptime to help you deliver exceptional customer experiences.

SOC 2 Type II Compliant

Programmatic exchange of secure files for batch processing and scheduled data transfers. Ideal for large datasets and compliance requirements.

HIPAA Compliant

Directly in the platform upload or download files with drag-and-drop simplicity. Perfect for one-time imports, quick data updates, and ad-hoc file transfers.

Available On-Premise or Cloud

Programmatic exchange of secure files for batch processing and scheduled data transfers. Ideal for large datasets and compliance requirements.

Full QA Visibility & Reporting

Directly in the platform upload or download files with drag-and-drop simplicity. Perfect for one-time imports, quick data updates, and ad-hoc file transfers.

Impact

AI Voice Agents that Drive Real ROI

Faster calls. Lower costs. Higher accuracy. All with less effort from your team.

+50%

Cost Reduction

Healthcare organizations reduce cost by automating phone-based workflows with AI, reducing manual effort without sacrificing performance.

+20%

Revenue Increase

Using AI Agents in Patient Access increases revenue through more appointments, better scheduling, and improved provider utilization. RCM benefits include fewer denials due to accurate benefit checks, prior authorizations, and timely claim follow-ups.

+99%

QA Accuracy

Every call is reviewed by AI-powered Quality Assurance agents. Deliver consistent, near-perfect quality that outperforms human agents.

Integration Ready

Designed for you Ops Stack

Use our AI platform with the tools you already run — whether it's Kareo, AdvancedMD, AthenaCollector, or a custom RCM stack.

No-code onboarding available
Go Live

Launch in 3 Weeks

 and Start to Realize Value

Week 1-2

Train AI Agent

Week 1

Provide your guidelines

Week 2

Internal
Testing/Iteration

Week 3-4

Ramp Real Calls

Week 3

Launch Calls and iterate

Week 4

Provide feedback and train the AI

Week 5+

Expand

Ask why you didn’t launch AI Agents before.

Our team will support all along

Testimonials

Our customers speak for us

Prosper has built Agent Blueprints, which are battle-tested instruction for AI Agents that are ready to use.

"We’ve been impressed by how consistently Prosper’s AI Agents verify pharmacy and medical benefits for drugs. They navigate payor decision trees, speak with payors, and extract the information for us, all automatically with AI. Quality assurance is paramount for us, and Prosper’s accuracy has been outperforming humans in side-by-side reviews.”

Lucine King

President

“Prosper has redefined how our call center runs by simplifying intricate processes, shortening patient wait times and boosting efficiency, all the while sounding very human. They have automated 50% of our scheduling calls. The team’s ability to deliver at speed, and customize to our needs has been incredible."

Nathan Woelfel

COO at Northeast OBGYN