You are receiving AI Phone calls in your call centers on behalf of providers and want to bring that technology also to life. Prosper AI helps you develop and implement custom AI Voice Agents based on generative AI to increase containment well beyond the existing IVAs.
Greet Providers and Patients
Provide Claims Information
Provide Authorization Information
Provide Benefits information to providers and patients
Greet Providers and Patients
AI Agents can connect to your systems and inform patients on prescription refills status, create new requests and remind patients of existing medications that have gone uncollected.
Provide Claims Information
Respond to claims inquire questions, and provide all necessary information with AI Agents that speak in a human-like way by connecting to your IT systems and replying to questions.
Provide Authorization Information
Automate Prior Authorization inquiries by using AI Voice Agents that are connected to your systems and can verify providers or patients and give information back in a human-like way.
Provide Benefits information to providers and patients
Leverage AI Voice Agents to provider Benefits information, including specific CPT information, in a converastional way.
We offer scalable solutions, real-time analytics, and 99.99% uptime to help you deliver exceptional customer experiences.
Programmatic exchange of secure files for batch processing and scheduled data transfers. Ideal for large datasets and compliance requirements.
Directly in the platform upload or download files with drag-and-drop simplicity. Perfect for one-time imports, quick data updates, and ad-hoc file transfers.
Programmatic exchange of secure files for batch processing and scheduled data transfers. Ideal for large datasets and compliance requirements.
Directly in the platform upload or download files with drag-and-drop simplicity. Perfect for one-time imports, quick data updates, and ad-hoc file transfers.
Faster calls. Lower costs. Higher accuracy. All with less effort from your team.
Healthcare organizations reduce cost by automating phone-based workflows with AI, reducing manual effort without sacrificing performance.
Using AI Agents in Patient Access increases revenue through more appointments, better scheduling, and improved provider utilization. RCM benefits include fewer denials due to accurate benefit checks, prior authorizations, and timely claim follow-ups.
Every call is reviewed by AI-powered Quality Assurance agents. Deliver consistent, near-perfect quality that outperforms human agents.
Use our AI platform with the tools you already run — whether it's Kareo, AdvancedMD, AthenaCollector, or a custom RCM stack.
Provide your guidelines
Internal
Testing/Iteration
Launch Calls and iterate
Provide feedback and train the AI
Ask why you didn’t launch AI Agents before.
Prosper has built Agent Blueprints, which are battle-tested instruction for AI Agents that are ready to use.