Your front desk is overwhelmed by scheduling, billing, and benefits verifications. Prosper AI voice agents handle those conversations end-to-end, booking patients, resolving billing inquiries and calling insurance companies to verify benefits. You relieve staff burden, reduce no-shows, and create a smoother experience for patients while keeping your practice operating efficiently and profitably.
Books and reschedules appointments
Answers patients' billing questions
Confirms upcoming visits and reduces no-shows
Answers inbound calls, handles questions, and routes to the right place
Books and reschedules appointments
Handles scheduling, reschedules, and cancels. Collects insurance details from patients on the same call, and logs info directly in your PMS.
Answers patients' billing questions
Handles questions like "I thought insurance paid for this?" or "Why do I see two charges in my statement" by checking statements in your PMS/EHR. Explains charges, collects payments, and transfers to staff when needed.
Confirms upcoming visits and reduces no-shows
Contacts patients by phone, SMS, and email to confirm upcoming appointments and reduce no-shows.
Answers inbound calls, handles questions, and routes to the right place
No more “press 1, press 2” menus; replace robotic phone trees with a conversational switchboard. Answers basic patient questions and redirects calls intelligently.
Checks claim status, retrieves EOB, and extracts details from faxes
Call payors to gather denial info and request resubmission
Checks claim status, retrieves EOB, and extracts details from faxes
For claims not adjudicated after 30 days, Prosper’s agents call payers directly. Integrated with your EHR or system of record, they log results straight into your workflow.
Call payors to gather denial info and request resubmission
Electronic channels often don’t provide enough detail for appeals. Prosper’s AI Agents call payers directly, speak with representatives, and gather the denial information needed to file. They can request EOBs via fax, push back on errors, or request resubmission when appropriate.
SOC 2 and HIPAA compliant with 99.99% uptime, built to meet the standards of healthcare enterprises.
Independently audited security controls to safeguard sensitive healthcare data
Protects PHI with strict privacy safeguards and Business Associate Agreements
Deploy Prosper in the cloud or on-premise to meet your IT and compliance needs
Directly in the platform upload or download files with drag-and-drop simplicity. Perfect for one-time imports, quick data updates, and ad-hoc file transfers.
Faster calls. Lower costs. Higher accuracy. All with less effort from your team.
Automates phone-based workflows to slash manual effort and lower costs without sacrificing performance.
Drives more appointments, tighter scheduling, and better provider utilization. Reduces denials with accurate benefit checks, prior auths, and timely claim follow-ups.
Reviews every call, delivering near-perfect accuracy at scale, outperforming human agents.
Use our AI platform with the tools you already run — whether it's Kareo, AdvancedMD, AthenaCollector, or a custom RCM stack.
Provide your guidelines
Test and refine internally
Launch live calls and iterate
Provide feedback and train the AI
Scale AI agents to more call types, and ask why you didn’t launch AI agents before
Trusted by healthcare organizations to handle critical operations with accuracy and consistency
COO at Northeast OBGYN
President
