SOC 2 and GDPR
Prosper AI is SOC 2 Type II certified and GDPR compliant. Our SOC 2 and GDPR reports are available on demand to Enterprise customers.
Data Encryption
All customer data is encrypted at rest with AES-256 and in transit via TLS. Sensitive information like chat interactions are encrypted before they are stored in the database.
0-day Retention
Prosper AI has a 0-day retention agreement with OpenAI, so no data is stored on OpenAI servers after a request has completed.
Uptime SLAs
Prosper AI has a 99.9% server uptime, and quickly communicates in case of downtime or other events impacting the availability of the service.
Vulnerability Management
Prosper AI works with industry experts to conduct penetration tests on a regular basis. Prosper AI domains are continuously scanned for vulnerabilities.
Incident Response
Data security incidents or breaches receive prioritized attention, undergo comprehensive investigation, and are subjected to a well-defined incident management process to ensure proper handling.
Automated Backups
All customer data is backed up on a daily basis. Backups are persisted for 30 days.
Employee Training
Every employee at Prosper AI undergoes annual security awareness training with an external provider.